Terms of Service

Welcome to Aurelyva™

Thank you for visiting Aurelyva™. These Terms of Service (“Terms”) describe the rules, conditions, and responsibilities that apply when you access or use our website, online store, products, and related services.

Throughout these Terms, the words “Aurelyva™,” “we,” “us,” and “our” refer to General Import Enterprises Inc, the company operating this store and providing the services available through our website.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms and our related policies, including our Privacy Policy.

If you do not agree with these Terms, please discontinue use of our website and services.

SECTION 1 — Website Access & Customer Accounts

By using Aurelyva™ services, you confirm that you meet the legal age requirements in your location or have permission from a legal guardian to use our services.

To purchase products or access certain features, you may be required to provide information such as:

✔ Name
✔ Email address
✔ Billing information
✔ Shipping details
✔ Payment information

You agree that all information provided is accurate, complete, and current.

Customers are responsible for:

  • Maintaining account security
  • Protecting login information
  • Ensuring account activity remains authorized

Accounts may not be transferred, sold, or used by another person without permission.

SECTION 2 — Products & Product Information

At Aurelyva™, we make every effort to present our products accurately through images, descriptions, specifications, and other information.

However, please understand that:

  • Product colors may vary depending on your screen settings and device display
  • Product appearance may slightly differ from online images
  • Features, specifications, and availability may change without prior notice

We reserve the right to modify, update, discontinue, or limit product availability at any time.

SECTION 3 — Orders & Purchase Agreement

When you submit an order through Aurelyva™, you are requesting to purchase the selected products.

An order becomes accepted only after:

✔ Payment has been successfully processed
✔ Order confirmation has been issued
✔ The order has entered fulfillment

Aurelyva™ reserves the right to refuse or cancel orders when necessary, including situations involving:

  • Incorrect pricing information
  • Suspected fraudulent activity
  • Product availability issues
  • Order limitations

Customers should carefully review order details before completing checkout.

All returns, exchanges, and refunds are handled according to our Return & Refund Policy.

SECTION 4 — Pricing & Payment Information

Product prices, discounts, and promotional offers may change at any time.

The final price charged will be the amount displayed during checkout confirmation.

Unless otherwise stated, customers are responsible for applicable:

✔ Shipping fees
✔ Taxes
✔ Import duties
✔ Additional local charges

You agree to provide accurate payment information and confirm that you have authorization to use the selected payment method.

SECTION 5 — Shipping & Delivery

Aurelyva™ works with trusted fulfillment partners to deliver products efficiently.

Please understand that:

  • Delivery dates are estimates and not guaranteed
  • Shipping delays may occur due to carriers, customs, weather, holidays, or other circumstances outside our control

Once an order has been transferred to the shipping carrier, delivery responsibility follows the carrier’s handling process.

For complete shipping information, please review our Shipping Policy.

SECTION 6 — Intellectual Property Rights

All content available through Aurelyva™ services, including but not limited to:

  • Brand names
  • Logos
  • Product designs
  • Images
  • Graphics
  • Website content
  • Text and materials

are owned by General Import Enterprises Inc, Aurelyva™, or authorized partners and are protected under applicable intellectual property laws.

You may use our website only for personal and non-commercial purposes.

Without written permission, you may not:

  • Copy or reproduce website materials
  • Modify or distribute content
  • Use our trademarks or branding
  • Create derivative works from our materials

All rights not expressly granted remain reserved.

SECTION 7 — Third-Party Services & Tools

Our website may include features, applications, or services provided by third-party companies.

These tools are provided for convenience and may operate under separate terms established by their providers.

Aurelyva™ does not control or guarantee the availability, accuracy, or performance of third-party services.

Your use of third-party tools is at your own discretion and responsibility.

SECTION 8 — External Links

Our website may contain links to third-party websites or resources.

Aurelyva™ is not responsible for:

  • The content of external websites
  • Third-party policies
  • Products or services offered by outside companies
  • Any losses resulting from third-party transactions

We recommend reviewing third-party terms and privacy policies before interacting with external websites.

SECTION 9 — Shopify Platform

Aurelyva™ uses Shopify as the platform supporting our online store operations.

While Shopify provides technology and infrastructure services, all purchases made through our store are transactions directly between customers and General Import Enterprises Inc.

Shopify is not responsible for products purchased, customer interactions, order fulfillment, or disputes between customers and Aurelyva™.

SECTION 10 — Privacy & Personal Information

Your personal information is handled according to our Privacy Policy.

By using Aurelyva™ services, you acknowledge that information may be processed to:

✔ Complete purchases
✔ Provide customer support
✔ Improve website performance
✔ Maintain secure operations

We take reasonable steps to protect customer information and provide a secure shopping experience.

SECTION 11 — Customer Feedback

If you provide feedback, reviews, suggestions, images, or other content to Aurelyva™, you grant us permission to use that content for business purposes, including improving and promoting our services.

You confirm that:

✔ You own the content you submit
✔ Your submission does not violate third-party rights
✔ Your content is accurate and lawful

Aurelyva™ reserves the right to remove content that violates these Terms or applicable laws.

SECTION 12 — Errors & Information Updates

Occasionally, website information may contain errors or outdated details related to:

  • Product descriptions
  • Pricing
  • Availability
  • Promotions
  • Shipping information

Aurelyva™ reserves the right to correct errors, update information, or cancel affected orders when necessary.

SECTION 13 — Prohibited Activities

Users agree not to use Aurelyva™ services for unlawful purposes.

Prohibited activities include:

❌ Attempting to damage website functionality
❌ Uploading harmful software or malicious code
❌ Misusing customer information
❌ Violating intellectual property rights
❌ Conducting fraudulent activities
❌ Interfering with website security

Aurelyva™ reserves the right to restrict access or terminate accounts that violate these Terms.

SECTION 14 — Service Termination

Aurelyva™ may suspend or terminate access to services when necessary, including cases involving violations of these Terms.

Termination does not remove any obligations or responsibilities that existed before termination.

SECTION 15 — Disclaimer

Our website and products are provided on an “as available” basis.

While Aurelyva™ strives to provide accurate information and reliable products, we do not guarantee that:

  • Website operation will always be uninterrupted
  • All information will always be error-free
  • Products will meet every individual expectation

Certain legal limitations may apply depending on your location.

SECTION 16 — Limitation of Liability

To the maximum extent permitted by law, Aurelyva™, General Import Enterprises Inc, and related partners are not responsible for indirect, incidental, or consequential damages resulting from:

  • Website use
  • Product use
  • Service interruptions
  • Third-party services

Customers use our services at their own discretion and responsibility.

SECTION 17 — Indemnification

You agree to protect and hold harmless Aurelyva™, General Import Enterprises Inc, and related partners from claims, damages, or expenses resulting from:

  • Violation of these Terms
  • Illegal activities
  • Misuse of our services
  • Infringement of third-party rights

SECTION 18 — Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to remain effective.

SECTION 19 — Entire Agreement

These Terms, together with our Privacy Policy and other posted policies, represent the complete agreement between you and Aurelyva™ regarding your use of our services.

SECTION 20 — Assignment

You may not transfer your rights or responsibilities under these Terms without prior written approval.

Aurelyva™ may transfer its rights and responsibilities as part of business operations when permitted.

SECTION 21 — Governing Law

These Terms are governed by applicable laws in the jurisdiction where General Import Enterprises Inc operates.

Any disputes will be handled according to applicable legal procedures.

SECTION 22 — Headings

Section titles are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 23 — Changes To These Terms

Aurelyva™ may update these Terms from time to time.

The latest version will always be available on this page.

Your continued use of our website after updates means you accept the revised Terms.

SECTION 24 — Contact Information

If you have questions regarding these Terms of Service, please contact us:

📧 Email:
service@Aurelyva.com

Company:
General Import Enterprises Inc

Brand:
Aurelyva™

Thank you for choosing Aurelyva™.

We are committed to providing innovative technology products, secure shopping experiences, and reliable customer support for modern everyday living.